These are the terms on which you may use our website, together with regulatory and other information about Canning & Company.
You may only access and use our website if you agree to the following terms.
1. About these terms
2. Availability of the site
3. Site content
Regulatory InformationCanning & Company is a firm of solicitors operating in England and is authorised and regulated by the Solicitors Regulation Authority
Canning & Company is subject to the Solicitors Regulation Authority's Code of Conduct 2011
The professional rules relating to solicitors' firms, including the Code of Conduct, can be accessed on the website of the Solicitors Regulation Authority at the Solicitors Regulation Authority Code of Conduct page.
We provide legal advice on matters of English law only.
Our registration numbers:
ComplaintsCanning & Company is committed to high quality legal advice and client care. Clients unhappy about any aspect of the service they have received, or about the bill, should contact Les Canning on 01925 630012 (email: email@example.com) or by post to Canning & Company Solicitors, Stanley Chambers, 27 Stanley Street, Warrington, Cheshire, WA1 1EZ.
If clients remain concerned, we might agree to refer the matter to the current president of the Warrington Law Society, to resolve the matter by mediation or other form of alternative dispute resolution.
If clients still remain dissatisfied with the way their complaint has been handled and the decision on it, we will write to them confirming our final position on their complaint and explaining why we consider our handling of it, and our decision (and the result of any review), were reasonable. Clients would then be at liberty to contact the Legal Ombudsman whose address is PO BOX 6806, Wolverhampton, WV1 9WJ. Their telephone number is 0300 555 0333. Their email address is firstname.lastname@example.org. Their website is www.legalombudsman.org.uk. That organisation is the statutory body to whom you may refer your complaint once we have concluded our professional obligation to try to resolve it. The time limit for you to make a complaint to the Legal Ombudsman is six months from our final response to the complaint.
A client's right to complain [or raise a concern] includes the right to complain about a bill.
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